Textan Chemicals Pvt. Ltd. is a Chennai based leather and textile auxiliaries company that needed a specialized vehicle tracking system to settle disputes regarding the location of their delivery vans. With QDnet's Haweye VTS solution, they are able to serve their customers better and streamline their delivery system.
Textan Chemicals Pvt. Ltd. was founded in 1979 in Chennai, South India and it became a corporate body in 1982. The company has taken, as its main task, stringent quality control to enable the tanning industry in India to have easy access to quality chemicals. Today, Textan Chemicals is a leading supplier of leather auxiliaries in India and their long list of eminent customers who have engaged them as permanent suppliers can vouch for these claims. The Textan group of companies has diverse interests, besides leather and textile auxiliaries, the group also has a presence in Infant foods, Oleo resins, Natural extracts and Proprietary Ayurvedic medicines.
This company is headquartered in the heart of Chennai, its' factories are on the outskirts of the city and its' delivery points in and around Chennai. The company faced problems because of late delivery and irate customers who had run out of raw materials. Since Textan Chemicals did not have an accurate system for checking the current location of their delivery vans, their drivers would say the factories didn't get the material ready on time and the factories blamed the drivers for reaching late.
The QDnet Solution
Textan Chemicals Pvt. Ltd. ordered QDnet's Hawkeye Vehicle Tracking System and this enabled them to see the exact location of their delivery vans. They then increased production to fit the demand and even their delivery system become very efficient because every vehicle's location is always known. The company was also able to provide customers who phoned the head-office with more accurate info on when their goods would arrive without relying on the driver's info of where he was and when he would reach.
Qdnet's Hawkeye Vehicle Tracking system can be used to improve efficiency in transport and delivery of mobile assets. The monitoring system can also be used to improve customer support with regards to more accurate and immediate delivery location details.